GM Technician Providing a Total-Loss Avoidance Estimate On A Customer's Cadillac

Total-Loss Avoidance

Help reduce unnecessary total loss declarations and take back control of collision repair.

Too many repairable vehicles are declared a total loss based on the financial cost of the repair, hurting your customer and your business. To help you avoid this outcome, GM’s Total-Loss Avoidance program offers an estimate-specific GM OE parts rebate to keep the repair below the total loss threshold. The cost of repair is offset by estimate-specific bundled parts rebates offered exclusively through this GM program. This quick and free-of-charge process enables you to receive a response within seconds via the NovoRepair web portal, letting you know whether the repair is approved. Take advantage of the Total-Loss Avoidance program and the benefits it can provide to you and your customer. Contact your GM dealer for more information.


  • Free program at no cost to you
  • Helps grow your shop’s profits
  • Offers an estimate-specific GM OE parts rebate with the goal of keeping the repair below the total loss threshold
  • Response within seconds
  • Helps increase customer retention and satisfaction