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GM Technician Helping Customer with Vehicle Repairs GM Technician Helping Customer with Vehicle Repairs

Collision Repair You Can Trust

Start With Safety

When the time comes to find a collision-repair center, it’s important to choose a facility that you trust. Take into account the training and ability of the technicians. Make sure in advance that they’re trained to specialize in your type of vehicle, and that they are using the proper tools and equipment when repairing it.

To help promote proper, safe repairs of GM vehicles, we recommend choosing one of our suggested collision-repair facilities. To find a collision repair facility near you, start by clicking the “LOCATE COLLISION REPAIR FACILITY” button below. This tool can help you locate a trusted collision-repair facility in your area.


GM Collision Repair Network Logo

The GM Collision Repair Network

Navigating a collision repair can be difficult and confusing. When it’s time for a repair, turn to the GM Collision Repair Network. GM Collision Repair Network facilities are committed to following GM-approved repair procedures with GM Genuine Parts and ACDelco parts to help promote proper, safe repairs of General Motors vehicles. Our collision-repair facility locator can help you find repair facilities in your area—while also detailing whether or not they are a part of the GM Collision Repair Network.

GM Repair Technician Examining a Vehicle's Tail Light Part

Insist on GM OE Parts

Not all parts are created equal. Ensure that your GM stays a GM during repairs. Alternative parts made by other companies may fit poorly, exhibit premature durability or corrosion problems, or perform below standards. Only GM Genuine Parts and ACDelco OE parts are designed, engineered, tested, and backed by GM.

GM Employee Having A Conversation With A Customer

Your Rights as a Customer

The choice is yours, not theirs. Ultimately, you’re in the driver’s seat when it comes to which replacement parts are used. But some insurance policies* may limit compensation for repairs that use aftermarket collision parts, which may not provide the same level of original fit, form, and function as GM Genuine Parts and ACDelco OE parts.

ASK YOUR INSURANCE PROVIDER THESE KEY QUESTIONS:

  • Does my current policy include new OEM parts?
  • Will the parts used to repair my vehicle be new OEM parts?
  • Is a rental car provided during repairs under my policy?
  • Do I have to take my vehicle to a drive-in claims center, or can I take it to a dealer?
*Rights vary by state and policy. These are intended as general guidelines. For specific laws, visit your state’s website to get more information.

GM Limited Warranty

GM Genuine Parts collision products come with built-in peace of mind and the confidence of customer protection. Find out how we can help keep you covered:


Sheet Metal Limited-Warranty Form
Bumper Fascia Lifetime Limited Warranty Form
GM Repair Technician Painting Vehicle Part

Find a Collison-Repair Facility You Trust

It’s important that when choosing a repair facility, you take into account the training and ability of the technicians. Your local GM Collision Repair Network Facility has the parts, tools, and expertise to repair your GM vehicle. You can trust them to provide you with excellent customer service and help promote proper, safe repairs.

Bounce Back With a Proper Fit

Watch to learn how engineering foresight and collision products from GM Genuine Parts and ACDelco can help you get back on the road quickly, safely, and in style.

OnStar® Services

You can’t put a price on peace of mind. OnStar lets you drive with added confidence, knowing an Emergency-Certified OnStar Advisor is ready to help no matter what happens out on the road. If your GM vehicle is equipped with an active OnStar subscription, you can simply press the blue button for Roadside Assistance.** If not, dial the appropriate Roadside Assistance number below for assistance:

Chevrolet: 800.243.8872
Buick: 800.252.1112
GMC: 800.677.4927
Cadillac: 800.224.1400

**Additional charges may be incurred for some services. Roadside services provided by Allstate Roadside Services for vehicles only. Limitations and restrictions apply. See onstar.com for details and limitations.
***Connected vehicle services vary by vehicle model and require active service plan, working electrical system, cell reception and GPS signal. OnStar links to emergency services. Check here for details and limitations.

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